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Strata-gee Survey: Majority of All Tech Businesses Already Impacted by COVID-19

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Strata-gee Survey: COVID-19 Impact on Tech

Strata-gee’s COVID-19 Impact on Tech Study Offers Insights on Early Pandemic Impact

This week, Strata-gee launched a survey designed to get a sense of the level of impact on Tech businesses by the coronavirus COVID-19 pandemic now sweeping across the United States and the globe. Thinking that the timing of this survey was very early in the spread of the epidemic and likely to reveal a calm baseline reading, respondents surprised us with results that are fairly dramatic and showed that many are already feeling the impact.

See Strata-gee’s Survey: COVID-19 Impact on Tech…

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Help Lightning Magically Beams Expert Help to Field Techs for One-Roll Call Resolutions

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Help Lightning on a tablet

Virtual Tech Blended into Physical Realm Creates ‘Merged Reality’

What if every time you rolled a truck on a service call with a Level 1 tech, you could be fully assured of a complete resolution to the client’s satisfaction no matter how complex or sophisticated the system issue? Does that sound like a dream? No…that sounds like Help Lightning.

Learn more about Help Lightning, a new service solution that turbocharges results…

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Savant 2020 Integrator Summit Shows Strength of Strategic Products & Partnerships

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Ring founder Jamie Siminoff at Savant Integrator Summit
Jamie Siminoff, Ring founder

Savant Systems LLC held their 2020 Integrator Summit this year in conjunction with the International Builder Show in Las Vegas, NV on January 20-23. At that event, the company unveiled a large array of new products and new strategic partnerships, showing they intend to retain their innovative edge that has attracted so many integrator fans.

See more on the Savant Integrator Summit…

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RMR – Want Recurring Monthly Revenue But Don’t Know Where to Begin?

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Strata-SERIES RMR Programs

By now, most integrators have heard the siren call that they should launch a recurring monthly revenue program (RMR) to add profits and deepen their relationships with their clients. But to many of them, this is an idea that is easy to say…but hard to do. Quite literally, it can be hard to figure out just where to begin.

There are resources within the industry that can step up and help your integration company offer an RMR or service contract program to your clients. Some of them can even offer to take and handle your service calls on a 24×7 basis. However, those services can be fairly expensive. But one service I’ve learned about, MC Group, tells me that they have assisted hundreds of integrators with an affordable program they call “Turnkey RMR.”

Learn about RMR and MC Group…

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Control4 Launches 1st Product of Neeo Acquisition – A Slim Handheld Remote Control for OS3

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Control4 announced today the launch of the Neeo Remote for Control4, the first product from their acquisition of the Swiss company Neeo back in February 2019. This new Neeo remote control is optimized to work seamlessly with Control4’s OS 3 operating system, offering another elegant system control interface.

See more on the new Neeo remote control…

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CEDIA 2019 – SnapAV to Distribute Sonos Wireless Music Systems Nationally

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Photo of multiple Sonos models

SnapAV announced today that it will begin distributing Sonos wireless music systems beginning next month in October. The company says it will offer the entire line – including the Sonos Port, Sonos Move, and Sonos One SL – as part of its extensive assortment of gear targeted to the professional custom integrator.

See more on this announcement from SnapAV & Sonos…

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CEDIA 2019: Soundbars Here…Soundbars There…Soundbars Everywhere

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image of Denon subwoofer

The assimilation of the custom integration industry by the once-reviled, now embraced soundbar is almost complete. And on the advent of another CEDIA Expo, yet another round of announcements of new soundbar products came rolling out. While this fact is now an accepted reality, what is remarkable is that some of these new soundbars are from companies that no reasonable person would have predicted would enter the category just a few short years ago.

See some new soundbars being launched at CEDIA Expo 2019…

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Bravas Group Sold to Private Equity Firm in $75 Million Deal

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Group Says Deal is Just the Beginning

Bravas Group logo

Bravas Group, a cooperative of integrators aggregated by Paul Starkey and Steve Firszt of VITAL MGMT, was first put together as part of VITAL MGMT’s consulting practice helping member companies better organize their operations, improve their financial performance, and drive greater profitability. Ultimately, the group’s fifteen members coalesced into one widely-spread unified organization, with over-arching centralized management and plans for the group to be packaged and sold.

Now, in a deal said to be valued at $75 million, Bravas Group has been sold to Presidio Investors, a private equity investment company with offices in San Francisco, CA and Austin, TX.

See more on the Bravas – Presidio deal…

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SnapAV Continues to Grow Their Physical Footprint, Buys Custom Plus

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SnapAV logo

SnapAV announced this afternoon that they have acquired Custom Plus Distributing, a regional distributor that started in the Pacific Northwest and expanded into California. This is the fourth acquisition by the company who seeks to grow their physical distribution footprint to better serve their customers in local markets.

See more on this new acquisition by SnapAV…

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SnapAV Slammed with Credit Downgrade by Moody’s

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SnapAV logo

Credit rating agency Moody’s Investors Service has downgraded the credit rating of Wirepath LLC (corporate name of SnapAV) from B2 to B3 in the wake of their announced acquisition of Control4. The primary reason for the downgrade is due to the fact that SnapAV will be forced to increase their debt by an additional $390 million to a new high of $683 million in order to close on this acquisition.

See more on SnapAV’s credit downgrade…

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