Portal announced today that it has secured a deal with Origin Acoustics which will allow dealers to select and purchase Origin products through its unique, brand-agnostic, proposal and purchasing web portal for integrators. The deal includes not only Origin products, but iRoom brand models as well. And Portal says it will be offering “exclusive access to the award winning Valet Amplifier system.”
Strategy
More Thiel Turmoil – Is It Closed? Is It Open?
Significant Staff Terminations Drop Headcount
We are hearing from multiple sources both public and private that Thiel Audio has ceased operations, effective November 30, 2017. If true, the news would be a sad punctuation to the end of the story of a once proud high-end audio brand that since 2012 has endured multiple CEO’s and their changing business plans. Current CEO Elyse McKenna is, by our count, the fifth CEO at Thiel since the end of 2012 – a year which started with co-founder Kathy Gornik as the CEO who then sold the company to David B. Griffin, a wealthy farmer and landowner according to our sources.
But, apparently, the answer to the question posed in our headline is that it depends on who you ask. CEO Elyse McKenna, in a telephone interview this afternoon, denied that Thiel is closed and tells us the company remains open for business.
See more on this confusing news on Thiel… [Read more…] about More Thiel Turmoil – Is It Closed? Is It Open?
Long Simmering Sonos vs. D&M Lawsuit is Now Boiling Over
Trial is Next Week; Sonos Makes Big Mistake
Ever since Sonos filed their patent infringement case against D&M Holdings – in reference to its then new HEOS line – things started out like the opening salvo in a boxing match. That was over three years ago in October 2014 and after an initial flurry, including the filing of a countersuit by D&M Holdings, the event went on to settle down into more of a wrestling match, as opposed to boxing. Each side jockeyed for leverage on the other, with our judgment giving a slight advantage to Sonos, whose legal team seemed just slightly better in their approach perhaps even winning over the judge in a series of mostly favorable rulings.
Now, on the eve of trial and in front of a new judge, things are really moving from its long, low simmer to a boil – in fact, boiling over in the days leading up to trial next week starting December 11.
See recent developments just days before commencement of trial… [Read more…] about Long Simmering Sonos vs. D&M Lawsuit is Now Boiling Over
Strata-SERIES: RMR Programs – How We Do RMR in the Big City
We continue on with our new Strata-SERIES:RMR Programs series of articles. Smack dab in the middle of Manhattan you’ll find Union Square and in Union Square you’ll find Cloud9 Smart, a leading New York City integrator in both commercial and residential installations.
[Note: this article is part of a series and will make more sense if you read Installment 1 first. You can find it at this link…]
See How They Do RMR in the Big Apple… [Read more…] about Strata-SERIES: RMR Programs – How We Do RMR in the Big City
Strata-SERIES: RMR Programs – Just What Kind of Business are You In?
Topic Introduction – RMR Programs Can Change the Game
When given the assignment to check up on the state of recurring monthly revenue (RMR) programs, it seemed like a pretty straightforward task. After all, everybody embraces RMR…right? We began by randomly reaching out to custom integrators around the country – including a few large, high revenue businesses. The simple request…tell us about your RMR program.
[This is the first post in a series of articles we call Strata-SERIES: RMR Programs. Read about why we created this series here…]
First problem? Nobody wanted to talk to us! Read on to see why… [Read more…] about Strata-SERIES: RMR Programs – Just What Kind of Business are You In?
Strata-SERIES: RMR Programs – Not Just Revenue, A Redefined Client Relationship
Introducing A New Article Series on RMR Programs
Have you seen the December issue of Residential Systems Magazine? I wrote the cover story, “Maintaining Customer Joy” (online as: “Maintaining Customer Joy Through Service Plans“), a detailed article about the benefits and challenges of implementing a recurring monthly revenue (RMR) program in an integration company. In that story, I interviewed four top integrators who all had successful RMR programs, about the trials and tribulations of establishing that program…and the benefits they derived from it.
In researching RMR programs, I learned that they are much more than a revenue stream – they literally redefine the relationship with the client. I had uncovered more than I expected…so much more…
A new Strata-SERIES on RMR programs – redefining the client relationship… [Read more…] about Strata-SERIES: RMR Programs – Not Just Revenue, A Redefined Client Relationship
Gibson Stuns the Music World, Shuts Down Cakewalk
Acquired in 2013, Cakewalk was Killed for Philips, Gibson Says
In what many in the industry are suggesting is yet another indicator of struggles at Gibson Brands, the company announced a little over a week ago that it would wind down operations at Cakewalk Inc., a popular music creation software company it owns. Music industry-centric websites around the internet exploded with largely critical coverage of the move, and comments on Cakewalk’s website are decidedly negative – both sad and angry – as customers seek to process the shocking news.
See more on yet another move by struggling Gibson…
[Read more…] about Gibson Stuns the Music World, Shuts Down Cakewalk
New Social Media Study is a Wake Up Call for Brand Marketers
Let me see if I can get your attention right now: 76% of all U.S. consumers purchased a product they first discovered in a social media post.
Let that sink in for a minute…digest it a little. Now WAKE UP! Nearly 8 out of 10 Americans bought a brand’s product that they first discovered in a social media post. If ever there was a time to tune-up your social media marketing strategy…it’s now. What’s that you say? You DON’T HAVE a social media marketing strategy?? No worries…you’re only missing out on about 8 out of 10 consumers in the market. I’m sure you’ll be fine…NOT!
See more on this new research on the importance of a social media program… [Read more…] about New Social Media Study is a Wake Up Call for Brand Marketers
Quirky Shinola Launches New Headphone Line, Made in Detroit
Quirky Shinola, the scrappy Detroit, MI-based manufacturer of an eclectic collection of disconnected product lines, including watches, bicycles, leather goods, jewelry and, now, audio, has introduced a line of headphones, including over-ear, on-ear, and in-ear models. The company, which is owned by Bedrock Manufacturing Company, LLC, is as much an experiment in bringing manufacturing back to bankrupt Detroit, as it is a power brand.
See more on this new headphone line from Shinola… [Read more…] about Quirky Shinola Launches New Headphone Line, Made in Detroit
Gibson Brands: Putting Its Assets On the Line
Sells Warehouse & Property for $6 Million
Gibson Brands, Inc. has reached an agreement to sell its property on a half-acre in the North Gulch area of Nashville, TN to a private equity group for $6.38 million, according to a report by the Tennessean. The property includes an unused Gibson warehouse. The purchase was by Somera Road Inc., who worked in partnership with Tricera Capital, a Miami, FL private equity company.
See more on this Gibson Brands deal, which may not be done yet…
[Read more…] about Gibson Brands: Putting Its Assets On the Line