One month ago, on December 6th, Strata-gee launched a series of articles on recurring monthly revenue (RMR) programs based on research conducted for a cover story in the December issue of Residential Systems Magazine. That Series, called Strata-SERIES: RMR, ran the entire month of December and into January with a total of five posts of content, plus an additional Series introduction and this Series wrap-up.
Tech Trends
Strata-SERIES: RMR – Smart Help for a Quick Start in RMR
[NOTE: This post is part of a series of articles on recurring monthly revenue programs we call Strata-SERIES: RMR. It will likely make more sense to you if you start by reading our Series Introduction here… and then our Topic Introduction and First Installment here…]
Because he had worked with an alarm company for the last twenty years, Matt Walin of Costa Mesa, CA-based Brilliant AV was very familiar with the concept of RMR programs as it related to central station security system monitoring. But as it specifically relates to residential AV and home automation solutions, it was about two years ago when they began exploring the process of offering their clients some form of a maintenance agreement covering their system installations.
Residential AV RMR, it turned out, was a horse of an entirely different color… [Read more…] about Strata-SERIES: RMR – Smart Help for a Quick Start in RMR
Control4 Acquires Ihiji Validating Importance of Remote Management
BREAKING NEWS
Control4 announced today that it has acquired remote system monitoring and management pioneer Ihiji of Austin, TX. The terms of the transaction were not disclosed. The deal sends a strong signal of the growing importance of remote installation monitoring and management systems for integrators moving forward.
See more on this new acquisition by Control4… [Read more…] about Control4 Acquires Ihiji Validating Importance of Remote Management
When Income is NOT the Main Goal of RMR
NOTE: This post is part of a series of articles on recurring monthly revenue programs we call Strata-SERIES: RMR Programs. It will likely make more sense to you if you start by reading our Series Introduction here… and then our Topic Introduction and First Installment here…
In our last installment, we learned how Chris Smith and the team at Cloud9 Smart have embraced maintenance contracts in order to ensure they have the infrastructure in place to properly maintain and service their installations. In this installment, we visit with Ben Lentz and the team at Cyber Technology Group who had a slightly different motivation for developing an RMR program they call the Client Care Plan for their clients…and income was NOT the main motivating factor.
See what motivated Cyber Technology Group to offer a Client Care Plan… [Read more…] about When Income is NOT the Main Goal of RMR
Samsung’s Graphene Ball Battery Breakthrough
Fully Recharge Batteries in Just 12 Minutes
Korean media is touting a major breakthrough in battery technology from the Samsung Advanced Institute of Technology (SAIT) called graphene ball. Said to dramatically improve both charging capacity and charging speed, the breakthrough could have a real impact on consumers who have come to rely on their battery driven mobile devices. And there are implications as well for electric automobiles and other applications.
See more on the Samsung graphene ball… [Read more…] about Samsung’s Graphene Ball Battery Breakthrough
Deck the Halls…With Tech
A new survey conducted by the CTA just this past September shows what tech products consumers are planning to buy to give as gifts for under the Christmas tree this year. And yes, we find the order of priority of some of these items very interesting.
Check out this most current survey…just in time for the holidays… [Read more…] about Deck the Halls…With Tech
Klipsch Gets It On…On-Wall, That Is
Klipsch announced today it has launched an entirely new line of on-wall speakers, designed to augment on-wall flat panel TV installations with richer, more dynamic audio. This new series of products, called the Reference Premiere Designer On-Wall speakers take up minimal space, while delivering maximum sound.
See more on Klipsch Reference Premiere Designer On-Wall speakers… [Read more…] about Klipsch Gets It On…On-Wall, That Is
Nearly 60% of Prime Users Say No to Amazon Key
Consumer’s Front Door an Impenetrable Barrier to Online Delivery People
Gifted visionaries like Jeff Bezos can image amazing products and convenient services. For example, like designing the world’s easiest online shopping site…and, dreaming of having consumers purchase goods online to be delivered IN their home. Today, in 37 cities across the United States, Amazon is launching its new delivery service where deliveries are placed past your temporarily unlocked front door and placed into your home…thanks to a special $250 door lock and cloud camera packaged solution that can be temporarily opened for the delivery person, called Amazon Key.
See what Amazon Prime subscribers think of Key in a survey by Recode… [Read more…] about Nearly 60% of Prime Users Say No to Amazon Key
Lawyer Warns: Alexa is ‘Betraying You’
Smart Devices Put 1st Amendment Rights at Risk, Lawyer Says
Stahl Criminal Defense Lawyers
As we perused the newswire services Monday, one release, from a New Jersey criminal defense law firm, caught our eye. Titled, “Are Your Smart Devices Betraying You?” the release was written more like a poison warning label than a news release. Your smart device, Westfield, NJ-based Stahl Criminal Defense Lawyers said, are “always on and potentially recording or transmitting.”
You should be concerned Stahl says, as your First Amendment rights are at risk… [Read more…] about Lawyer Warns: Alexa is ‘Betraying You’
Samsung Surprises LG with Viral Video OLED Slam
12-Hour ‘Image Retention’ Test to Make OLED Look Bad
Korean media is reporting that a nasty fight has erupted in South Korea, where Samsung has uploaded a video that compares its QLED screen versus an LG OLED screen. The slickly produced comparison video allegedly shows “image retention” (commonly called burn-in over here) on the OLED screen after gamers play on both screens for twelve hours straight. LG, understandably, cries foul…
