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Fury on Facebook as Dealers Use Control4 Group to Push Back on New Snap One Programs

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The Control4 Programmers Facebook Group

Like many companies, Snap One brands are the subject of several discussion Groups on Facebook, some run by the company and others run by third parties. In the days following their recent announcement of existing program changes, new program mandates, and new optional programs, many dealers took to Control4-related groups on Facebook to protest the changes immediately, vociferously, and even (in a few cases) profanely. It was an outpouring of emotion that group admins and participating Snap One executives like G Paul Hess and others struggled to stay on top of.

Snap One executives told the dealers in the group of an upcoming webinar in which the company plans to explain everything regarding the program changes to their dealers.

See more on the fury on Facebook directed at Snap One

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Snap One Dealer Advisory Panel Addresses the Connect & Assist Program Controversy

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Snap One held a media Q&A session with the Partner Advisory Panel

Days after Snap One announced a major program initiative in an effort to change the integration industry business model, the company held a media presentation in which 5 members of the 23-member Control4 dealer advisory panel that helped the company design the program were made available to select members of the media for a short question and answer session. This was organized by Snap One specifically because I had asked to speak with the panel. How do I know that was the reason for this media opportunity? Because company executives told the media that I was the reason they chose to hold this event. This may, or may not, have endeared me to the other media.

See what members of the Snap One Advisory Panel said

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Snap One Seeks to Change the Integration Industry Model with Subscription SaaS Plan

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Screenshot of Snap One execs briefing Ted Green of Strata-gee
Snap One CEO John Heyman and VP of New Ventures Graham Jaenicke tell me about the new Control4 SaaS program [Click to enlarge]

Seemingly Well Designed, But One Thing I Find Suspicious

Snap One announced today the launch of three new services, part of a Software-as-a-Service subscription program that gets the manufacturer in direct communication with end users of every Control4-based system sold and provides new levels of customer support. The program is said to include a revenue share for its dealers. These programs are called Control4 Connect, Control4 Assist, and Control4 Assist Premium and allow for direct-to-consumer support by the company.

See more on how Snap One is driving change in custom integration…

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Snap One Fiscal ’23 Q3 Shows Recurring Story of Sales Decline & Losses Improve

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Snap One earnings report cover

Company Still Pitches ‘Destocking’ & ‘Descoping’

Last week, Snap One Holdings Corporation (Nasdaq: SNPO) reported its Fiscal 2023 third-quarter results, and it seemed to me like we’ve seen this movie before. In a nutshell, the company’s net sales declined and its net losses decreased. These are virtually the same trends we saw last quarter (Q2) and even the quarter before that. In fact, the company first talked about elements of these trends in the fourth quarter of 2022.

Learn more about the Snap One fiscal ’23 Q3 results

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Snap One Lawsuit: AVA & Josh.ai File Responses; The Dance Marathon Begins

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The Snap One lawsuit will be long, like a dance marathon

After receiving an extension from the court giving them more time to respond, AVA, Inc. and Josh.ai, Inc. formally filed their responses to the Snap One, LLC lawsuit filed against them this past summer. With these filings, we have completed the end of the beginning of what will undoubtedly be a long dance marathon of patent and trade secret litigation.

See more on the AVA and Josh.ai responses to allegations from Snap One

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Snap One Opens Six New Warehouses; Will Host 400 Trainings in 2023

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New Snap One warehouse location

Barely out of CEDIA Expo 2023, Snap One announced this week that it has launched six new warehouse locations they call local partner stores, further filling out its national distribution footprint. The company also said it will finish 2023 having hosted no fewer than 400 events – a prodigious effort at connecting with its customers, the local integrators.

See more on this latest muscle flex by Snap One

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Snap One to Pump More R&D $’s into Software Dev to ‘Fuel Innovation’

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Snap One OvrC app

Snap One, a leading manufacturer of a diversified group of custom integration (CI) brands, announced on the eve of CEDIA Expo 2023 that it is “increasing investments in software research and development (R&D)” for the purpose of enhancing the “performance, reliability, and scalability” of its solutions to yield “more efficient backend processes and better user experiences.” The release goes on to note the importance of software for the residential and commercial custom integration industries.

See more on increasing R&D dollars for software development by Snap One

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Snap One Reports 2nd Quarter Fiscal ’23 Results; Net Sales Declined, Net Loss Reduced

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Snap One cover photo

Last week, Snap One Holdings Corp. (Nasdaq: SNPO) released its financial results for the second quarter of fiscal 2023, the 13-week period ending June 30, 2023. The company reported mixed results with a continuing sales decline but with a reduced net loss in the quarter.

See more on the SnapOne 2nd quarter fiscal ’23 report

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Snap One Sues Josh.ai and AVA for Patent Infringement and So Much More

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image with Snap One, AVA, and Josh.ai

Lawsuit Alleges Unethical Biz Practices from CI Brands Perceived as Upstanding Citizens

On Monday, Snap One revealed that it had filed a lawsuit against two other well-known, if smaller, brands, alleging patent infringement and a range of illicit and unethical business practices that it claims violated existing contractual agreements. The defendants in this matter are Josh.ai and AVA.

The allegations, if true, are really quite surprising.

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Snap One Reports Mixed Results for Fiscal ’22 Q4 & Full Year; Forecasts 2023 Resi Decline

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Cover page of Snap One presentation to financial analysts

Red Flags: Residential Market is ‘Softening’; Consumers are ‘Cautious’; Channel Inventory ‘Destocking’

Snap One Holdings Corp. (NASDAQ: SNPO) released their fiscal 2022 fourth quarter and full-year results after the close of the market on Tuesday and held a conference call for investment analysts shortly afterward with more details. The company produced a prodigious amount of data that they suggest shows success in the face of adversity, and forecast a decline in their performance in fiscal 2023.

They also said the industry slowed down in 2022 and will continue to be slow for the first three quarters of 2023.

See more on the latest Snap One earnings report and forecast

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